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      Application Gateway Backup and Restore Guide

      This KB contain steps for Backup and Restore Application Gateway

      Table of Content

      1. Backup Application Gateway
        1. Backup Important Directories and Items
      2.    Restore Application Gateway
        1. Stop App Gateway
        2. Restore Backup Files
        3. Start App Gateway System

      1. Backup Application Gateway

      a. Backup Important Directories and Items

      Perform the following backups to ensure important data is preserved.

      Backup /etc/cyolo Directory

      tar -zcvf cyolo_backup.tar.gz /etc/cyolo

      Backup /etc/safous Directory

      tar -zcvf safous_backup.tar.gz /etc/safous

      Backup /blobs Directory

      tar -zcvf blobs_backup.tar.gz /blobs

      This completes the backup procedure for the App Gateway system. Ensure that the files have been successfully backed up before proceeding to the next step.

       

      Note:

      • If the purpose is only for backup, this is the final step—no further action is required.
      • If there are more than 1 App Gateway, the process must be executed separately for each instance from the start.
      • If you want make more than 1 backup file, you need to change the file name

       

       

       

      2. Restore Application Gateway

      Note:

      • This step is required if the customer wants to restore the system.
      • If you have multiple App Gateways, the step to shut down the container (a. Stop App Gateway) must be applied to all instances simultaneously before proceeding to the next step.

      a. Stop App Gateway

      WARNING

      Stopping the Application Gateway will result in downtime

      To ensure that the App Gateway system is properly stopped before restoring, execute the following commands:

      Stop the App Gateway Services

      docker-compose -f /etc/cyolo/config/docker-compose.yml down

      docker-compose -f /etc/safous/user-portal/docker-compose.yml down

      Verify That No Containers are Running

      docker ps -a

      Before Stop App Gateway Services

      Screenshot_15-1After Stop Cyoloimage (9)-1After Stop Safous

      image (10)-1

      Confirm Web Access Shutdown

      To verify that the user portal has been successfully stopped, attempt to access your tenant's URL:

      https://login.<tenant>.ztna.safous.com

      if the portal is unreachable, the shutdown was successful.

      Note: Ensure that all containers from repo.safous.com doesn't appear in the container list

      b. Restore Backup Files:


      Uncompress all backup files and place them in the intended directory path. 
       /etc/cyolo:

      tar -zxvf <BACKUP_FILE_NAME>.tar.gz -C /etc/cyolo

      /etc/safous:  

      tar -zxvf <BACKUP_FILE_NAME>.tar.gz -C /etc/safous

      /blobs:   

      tar -zxvf <BACKUP_FILE_NAME>.tar.gz -C /

      c. Start App Gateway System

      Run the following commands to start the App Gateway system, also check that App Gateway container is running properly:

      docker-compose -f /etc/cyolo/config/docker-compose.yml up -d
      docker-compose -f /etc/safous/user-portal/docker-compose.yml up -d

      docker ps -a

      image (8)-2Verify Web Access:

      Wait for up to 5 minutes, then check the web access to the user portal by opening your tenant URL

      https://login.<tenant>.ztna.safous.com

      You should be able to access the user portal and log in normally.