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      1. Support Center
      2. F.A.Q
      • General
      • Release Notes
        • Admin Portal
        • User Portal
      • Getting Started
        • Getting Started Safous ZTNA
      • Safous ZTA Admin Guide
        • Getting Started
        • Architecture
        • Installation
        • Account
        • Application
        • Browser Isolation (SBI)
        • Policies
        • Vault
        • Configurations
        • Analytics & Logs
        • Identity Providers
        • Sites
        • Tenant
        • User Portal
        • Integration
      • Safous ZTA User Guide
        • User Portal
        • Agent
      • Safous WAAP Admin Guide
        • Installation
      • Safous WAAP Developer Guide
        • Android SDK Development Guide
        • IOS SDK Development Guide
        • Java SDK Developer Guide
        • Verify Token API
        • Troubleshoot
      • F.A.Q
        • Installation Issue
        • Access Issue
        • Update Issue
        • Application Gateway Question
      • Troubleshoot

      F.A.Q

      Giving basic information for users of Safous Service that frequently being asked
      • Safous ZTNA monitoring schema
      • Converting Guac Session Recordings to MP4

      Installation Issue

      • How to upgrade App Gateway version 4 to 5

      Access Issue

      • How to use a Japanese physical keyboard in web RDP access?
      • Is It Possible to Do Full Internet Access via Safous?
      • I Cannot Access User Portal and Got "remote error: tls: bad certificate" Error Logs
      • Why local IdP users still need to input MFA for several function when it's already disabled?
      • Why is first-time user enrollment still asking MFA even disabled?
      • Why I cannot use Windows native FTP client to access FTP server via network App?
      • Supported browser for Safous ZTA
      See more

      Update Issue

      • How can I get App Gateway SSL Certificate Manually?

      Application Gateway Question

      • How to perform App Gateway Standard Checking
      • How to perform App Gateway Standard Checking for Customers in China
      • How to Migrate Existing App Gateway to Another Host?
      • How to Change Safous Domain Tenant
      • How to Configure Remote Syslog for App Gateway
      • Application Gateway Backup and Restore Guide
      See more
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