Access Issue
      Back to home
      1. Support Center
      2. F.A.Q
      3. Access Issue

      How to use a Japanese physical keyboard in web RDP access?

      Normally when using a physical Japanese keyboard during web RDP access, some of the keys will not present correctly.

      Several adjustments in the App Gateway will be needed to make it work as follows:

      1. Access to the configuration file of App Gateway 
        vim /etc/cyolo/config/docker-compose.yml

      2. Add bellow statement under environment variable

        RDP_KEYBOARD_LAYOUT=ja-jp-qwerty

        (please make sure the indentation is the same as another statement in the environment variable)

      3. Re-build the application 
        docker-compose -f /etc/cyolo/config/docker-compose.yml up -d

      Example:

       

      🚧 Caution

      During this parameter is enabled, another language-based keyboard will not work correctly.

      To use another language-based keyboard, you need to disable it first.