This configuration is part of the policy that grants access based on device certificate conditions. You need to install the trusted certificate that signed the device certificate, which is usually a CA (Certificate Authority) certificate.
Before doing so, please review the following KB to ensure you have Admin access and can access it:
- Login to https://portal.safous.com
- Go to Settings tab> ZTNA
- In Configurations, choose Trusted Certificate
- Click on "New Certificate" button
- It will expand the form that you need to fill which is only consist of Name, Status and the CA Trusted Certificate
- First, enter a unique value in the "Name" field (this is mandatory)
- Second, changed the status for this certificate, by default it will enabled (green)
- Lastly you need to input the correct format of CA certificate in this form
- Example of correct certificate
- Example of correct certificate
- Once you're done, just click save
- You will receive a success message when the certificate is added
For testing whether the trusted certificate works, please refer to the article linked here: