The function to reset local user passwords will be helpful for the admin when the user forgets their account credential to access to user portal. To do that, you need to have an admin user to modify the tenant user, please check these KB down below about Admin access:
- login to https://portal.safous.com
- Go to Settings > ZTNA tab
- In Accounts, choose Users
- Click the plus sign (+) on the user, which will expand the information for that specific user
- Once the information of that user is expanded and shown, there's a "Reset Password" button to function as a reset password for the user
- When the "Reset Password" button clicks, it will ask for the new password and the password verification for the new password. If the password doesn't match it will show the warning message
- Click on the "Reset Password" button on the bottom-right side, which will pop up a confirmation notification, and then click "Reset"
- The system will process the reset password request and when finished, a pop-up notification will show indicating the password has been successfully reseted
