Create First Simple User

To create a user for first-time access to your user portal, there are several checklist items that must be completed:

  • App Gateway(s) has been deployed in your environment. Please check these KB according to the domain utilized in your environment:
  • Have admin access to configure tenant settings. Please check this KB for more details

Creating User in Admin Portal

  1. Login to Safous Admin portal
  2. Navigate to Settings > ZTNA > Accounts > Users
  3. Click New User. It will expand a form with multiple fields and choices which you will need to configure. 
  4. When creating the user, please refer to this brief explanation provided for each configuration:
    1. Username is a required filed. The user you wish to create must have a unique username among all registered users.
    2. Email is an optional field. You can choose to add the email address of the user, or you could just leave it blank.
    3. First Name is an optional field. You can choose to add the first name of the user, or you could just leave it blank.
    4. Last Name is an optional field. You can choose to add the last name of the user, or you could just leave it blank.
    5. Phone number is an optional field. You can choose to add the phone number of the user, or you could just leave it blank.
    6. Identity Provider refers to the source of the user's identity. By default, it is set to local. If you want to change the identity provider, you must add and configure the settings for the identity provider in the Admin portal. Please refer to these KBs for more details:
    7. Status toggle can be used to change the status of a user. It can be used to enable or disable a user from accessing user portal and any applications you have created.
    8. Personal desktop is an optional field. You can choose to add it, or you could just leave it blank because it will also be asked when the user enrolls for the first time.
    9. Supervisor is an optional choice. You can specify whether the user's access to the user portal need to be supervised by a supervisor or not. By default, it is set to no supervisor.
    10. Groups is an optional choice. You can specify if the user should be a member of a group by selecting one or multiple available groups in the dropdown. By default, the user does not belong to any group.
    11. Generate random password and send information to the email address is an optional choice. If enabled, Safous will automatically generate a random password and send the credentials to the email address of the user. Please note that the email address for the user must be configured in order to enable this feature.
    12. Password is a required field. The password for the user must meet several requirements listed down below:
      • The password must be longer than 8 characters
      • The password must fulfill at least 3 of these restrictions, consisting of:
        • 1 uppercase letter
        • 1 lowercase letter
        • 1 number
        • 1 symbol
    13. Confirm password is a required field. Ensure that the password must be the same as the one you put in the Password field.
  5. After you are done, click the Save button. The page will then display a notification for the successful creation of your user.