How to Enable User Enrollment by Using Email

This article will guide you on how to enable the option to use Email for user enrollment.

Prerequisites

Before following the instructions on this article, please make sure that you:

• Have already setup SMTP setting on the Safous Admin portal. Please refer to this article for more details regarding the topic.

Enabling Email for User Enrollment

1. Login to Safous Admin portal.
2. Create a new user or reset enrollment for an existing user. Please refer to these articles for more details on each topic.
   
   • Creating a new user
   • Reset enrollment for an existing user
3. Login to your tenant's user portal (e.g. https://login.<tenant>.ztna.safous.com) with the user's credential.
4. Notice that now there is an option to choose authentication method using Email. 
   1. If you have specified an email for the user, the 'Email address' field will be filled with the specified email address.
      
   2. If you have not specified an email for the user, the 'Email address' will be blank and you need to fill it on the provided field.
      
5. Click Send. If the SMTP settings have been configured correctly, the email containing the MFA code needed for enrollment will be sent through the address you have specified in the SMTP settings.
   
6. Open your Mailbox and open the Email with 'Multi Factor Authentication' subject sent by Safous.
   
7. Enter the MFA code in the provided field. Please note that each MFA code sent by Email have an expiry time of 60 seconds.
8. After entering MFA code, your account will be enrolled and can access the user portal.