To access your first internal business application using the PRA/ZTA service, you’ll need the following:
New version (version 5 onwards)
-
A user account created by the administrator.
Refer to the details here. - A policy rule (condition and action) created by the administrator
Refer to the documentation here and here. -
An internal business application created by the administrator.
Refer to the setup documentation here. -
Your preferred web browser to access the User Portal.
-
Your preferred Authenticator App (such as Google Authenticator on smartphone).
Old version (version 4)
-
A user account created by the administrator.
Refer to the details here. -
An internal business application created by the administrator.
Refer to the setup documentation here. -
A policy mapping that connects the application and user authorization, created by the administrator.
Refer to the documentation here. -
Your preferred web browser to access the User Portal.
-
Your preferred Authenticator App (such as Google Authenticator on smartphone).
Steps to Access
-
Open the User Portal
Launch your preferred web browser and open the User Portal URL provided by your Safous representative or system administrator. The URL will typically look like:https://users.<xxxx>.ztna.safous.com
or
https://users.<xxxx>.ztna.safous.cnThe domain depends on your environment configuration. You’ll then be directed to the login page.
-
Log In with Credentials
Click "With Credential" and fill in the login form:-
Username: Enter the username assigned by the administrator.
-
Password: Enter the password assigned by the administrator.
-
- Verify Multi-Factor Authentication (MFA)
You will be redirected to the MFA verification page.- If you registered MFA using an Authenticator App, enter the time-based token from the app.
-
If you registered using your phone number, enter the OTP sent to you via SMS.
- If you registered MFA using an Authenticator App, enter the time-based token from the app.
- Launch Your Application
Click on the application you want to access. The system will connect you to your internal business app via the Safous PRA/ZTA service.