User Portal
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      1. Support Center
      2. Safous ZTA User Guide
      3. User Portal

      Accessing Your First App

      To access your first internal business application using the PRA/ZTA service, you’ll need the following:

      New version (version 5 onwards)

      1. A user account created by the administrator.
        Refer to the details here.

      2. A policy rule (condition and action) created by the administrator
        Refer to the documentation here and here.

      3. An internal business application created by the administrator.
        Refer to the setup documentation here.

      4. Your preferred web browser to access the User Portal.

      5. Your preferred Authenticator App (such as Google Authenticator on smartphone).

      Old version (version 4)

      1. A user account created by the administrator.
        Refer to the details here.

      2. An internal business application created by the administrator.
        Refer to the setup documentation here.

      3. A policy mapping that connects the application and user authorization, created by the administrator.
        Refer to the documentation here.

      4. Your preferred web browser to access the User Portal.

      5. Your preferred Authenticator App (such as Google Authenticator on smartphone).

      Steps to Access

      1. Open the User Portal
        Launch your preferred web browser and open the User Portal URL provided by your Safous representative or system administrator. The URL will typically look like:

        https://users.<xxxx>.ztna.safous.com
        or
        https://users.<xxxx>.ztna.safous.cn

        The domain depends on your environment configuration. You’ll then be directed to the login page.

      2. Log In with Credentials
        Click "With Credential" and fill in the login form:

        • Username: Enter the username assigned by the administrator.

        • Password: Enter the password assigned by the administrator.

      3. Verify Multi-Factor Authentication (MFA)
        You will be redirected to the MFA verification page.
        • If you registered MFA using an Authenticator App, enter the time-based token from the app.

        • If you registered using your phone number, enter the OTP sent to you via SMS.

      4. Launch Your Application
        Click on the application you want to access. The system will connect you to your internal business app via the Safous PRA/ZTA service.